| Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks F Ali, WG Kim, J Li, HM Jeon Journal of destination marketing & management 7, 1-11, 2018 | 514 | 2018 |
| Determinants of continuous intention on food delivery apps: extending UTAUT2 with information quality SW Lee, HJ Sung, HM Jeon Sustainability 11 (11), 3141, 2019 | 328 | 2019 |
| The effect of technical and functional quality on guests’ perceived hotel service quality and satisfaction: A SEM-PLS analysis F Ali, K Hussain, R Konar, HM Jeon Journal of Quality Assurance in Hospitality & Tourism 18 (3), 354-378, 2017 | 128 | 2017 |
| Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings HM Jeon, F Ali, SW Lee The Service Industries Journal 39 (5-6), 385-402, 2019 | 120 | 2019 |
| Continuous intention on accommodation apps: integrated value-based adoption and expectation–confirmation model analysis SH Kim, JH Bae, HM Jeon Sustainability 11 (6), 1578, 2019 | 119 | 2019 |
| Customers’ acceptance intention of self-service technology of restaurant industry: Expanding UTAUT with perceived risk and innovativeness HM Jeon, HJ Sung, HY Kim Service Business 14, 533-551, 2020 | 93 | 2020 |
| The relationship between brand experience and consumer-based brand equity in grocerants HM Jeon, SR Yoo Service Business 15 (2), 369-389, 2021 | 67 | 2021 |
| Untact: Customer’s acceptance intention toward robot barista in coffee shop HJ Sung, HM Jeon Sustainability 12 (20), 8598, 2020 | 66 | 2020 |
| Influence of smart phone food delivery apps' service quality on emotional response and app reuse intention-Focused on PAD theory HM Jeon, MJ Kim, HC Jeong Culinary science and hospitality research 22 (2), 206-221, 2016 | 55 | 2016 |
| Experiential value, satisfaction, brand love, and brand loyalty toward robot barista coffee shop: The moderating effect of generation YJ Kim, JS Park, HM Jeon Sustainability 13 (21), 12029, 2021 | 54 | 2021 |
| The role of customer experience, food healthiness, and value for revisit intention in GROCERANT SR Yoo, SW Lee, HM Jeon Sustainability 12 (6), 2359, 2020 | 47 | 2020 |
| Exploring the relationships among brand experience, perceived product quality, hedonic value, utilitarian value, and brand loyalty in unmanned coffee shops during the covid-19 … JH Bae, HM Jeon Sustainability 14 (18), 11713, 2022 | 27 | 2022 |
| The effect of foodservice consumer’s perceived risk and value on social commerce usage intention: Focused on the technology acceptance model HM Jeon Journal of Foodservice Management Society of Korea 16 (6), 199-222, 2013 | 25 | 2013 |
| 모바일 배달앱 서비스에 대한 소비자 수용: 확장된 통합기술수용모형 (UTAUT2) 을 중심으로: 확장된 통합기술수용모형 (UTAUT2) 을 중심으로 전현모， 최형민 한국외식산업학회지 13 (1), 67-82, 2017 | 24 | 2017 |
| The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea: COVID-19 crisis and beyond SH Kim, SR Yoo, HM Jeon Service Business, 1-20, 2021 | 23 | 2021 |
| Consumer’s acceptance on mobile delivery app service: Focused on UTATU2 HM Jeon, HM Choi FoodService Industry Journal 13 (1), 67-82, 2017 | 23 | 2017 |
| The relationships among experience, delight, and recollection for revisit intention in chocolate exposition HM Jeon, SR Yoo, SH Kim Sustainability 12 (20), 8644, 2020 | 22 | 2020 |
| A study on the importance of selection attributes according to the types of makgeolli consumers based on purchase and drinking motives HM Jeon, OS Moon Culinary science and hospitality research 17 (4), 59-73, 2011 | 17 | 2011 |
| How does experiential value toward robot barista service affect emotions, storytelling, and behavioral intention in the context of COVID-19? SR Yoo, SH Kim, HM Jeon Sustainability 14 (1), 450, 2022 | 16 | 2022 |
| Well-being perception and lovemarks formation through experiential value in the context of the eco-friendly restaurant SH Kim, DH Jeon, HM Jeon British Food Journal 123 (12), 4264-4283, 2021 | 16 | 2021 |
