Narjes Haj-Salem
Narjes Haj-Salem
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The effects of mall renovation on shopping values, satisfaction and spending behaviour
JC Chebat, R Michon, N Haj-Salem, S Oliveira
Journal of retailing and consumer services 21 (4), 610-618, 2014
Why male and female shoppers do not see mall loyalty through the same lens? The mediating role of self-congruity
N Haj-Salem, JC Chebat, R Michon, S Oliveira
Journal of Business Research 69 (3), 1219-1227, 2016
The double-edged sword: The positive and negative effects of switching costs on customer exit and revenge
N Haj-Salem, JC Chebat
Journal of Business Research 67 (6), 1106-1113, 2014
Why shopping pals make malls different?
JC Chebat, N Haj-Salem, S Oliveira
Journal of Retailing and Consumer Services 21 (2), 77-85, 2014
Predictors of recycling behavior: the role of self-conscious emotions
N Haj-Salem, MDA Al-Hawari
Journal of Social Marketing 11 (3), 204-223, 2021
How anticipated pride and guilt influence green consumption in the Middle East: The moderating role of environmental consciousness
N Haj-Salem, MI Ishaq, A Raza
Journal of Retailing and Consumer Services 68, 103062, 2022
Employee engagement, innovative work behaviour, and employee wellbeing: Do workplace spirituality and individual spirituality matter?
NH Salem, MI Ishaq, S Yaqoob, A Raza, H Zia
Business Ethics, the Environment & Responsibility 32 (2), 657-669, 2023
Context aware customer experience management: A development framework based on ontologies and computational intelligence
H Mili, I Benzarti, MJ Meurs, A Obaid, J Gonzalez-Huerta, N Haj-Salem, ...
Sentiment Analysis and Ontology Engineering: An Environment of Computational …, 2016
Reactions to waiting online by men and women
JC Chebat, NH Salem, JF Poirier, C Gélinas-Chebat
Psychological Reports 106 (3), 851-869, 2010
Testing workplace hazing, moral disengagement and deviant behaviors in hospitality industry
A Raza, MI Ishaq, DR Jamali, H Zia, N Haj-Salem
International Journal of Contemporary Hospitality Management 36 (3), 743-768, 2024
Three psychological processes explaining the impact of the shopping pal on mall shoppers
JC Chebat, N Haj-Salem, S Oliveira
The 12th International Research Conference in Service Management 1 (1), 1-20, 2012
Cross-cultural values differences versus cross-country differences in the service failure’s severity
Z Haithem, C Jean-Charles, H Narjess
Proceedings of ASBBS 18 (1), 40-57, 2011
How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator
A Raza, MI Ishaq, A Khan, R Ahmad, NH Salem
Journal of Retailing and Consumer Services 74, 103392, 2023
Did the Arab Spring change female emancipation perceptions?
MA Hussain, N Haj-Salem
Gender in Management: An International Journal 38 (4), 433-453, 2023
The Role of Emotion Regulation on Customer Behavior following Double Deviation: A Cross Cultural Perspective
MRJCC Haj-Salem, Narjes
12th International Research Conference in Service Management, 211-222, 2012
Determinants of Consumer Intention to Purchase Fair Trade Products in the Middle East: Does Gender Matter?
N Haj-Salem
Social Marketing Quarterly, 15245004241233837, 2024
Gamification in financial service apps to enhance customer experience and engagement
A Raza, S Rehmat, MI Ishaq, N Haj‐Salem, Q Talpur
Journal of Consumer Behaviour, 2023
The Theory of Planned Behavior: An Exploration of the Role of Anticipated Emotions in Green Products Consumption
N Haj-Salem
18th Annual International Conference on Management. Athens, Greece , 33, 2020
Which emotions predict people recycling intention? A practical study in the UAE
N Haj-Salem, MDA Al-Hawari
8th Asian Management Research and Case Conference, 2019
Paradoxical Behaviors of Service Customers Facing Service Failures and Failed Recoveries
NH Salem
HEC Montréal, 2013
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