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Valerie Folkes
Valerie Folkes
Adresse e-mail validée de marshall.usc.edu
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Consumer reactions to product failure: An attributional approach
VS Folkes
Journal of consumer research 10 (4), 398-409, 1984
23981984
Consumer reactions to product failure: An attributional approach
VS Folkes
Journal of consumer research 10 (4), 398-409, 1984
23981984
Recent attribution research in consumer behavior: A review and new directions
VS Folkes
Journal of consumer research 14 (4), 548-565, 1988
17511988
A field study of causal inferences and consumer reaction: the view from the airport
VS Folkes, S Koletsky, JL Graham
Journal of consumer research 13 (4), 534-539, 1987
10581987
Effects of information about firms’ ethical and unethical actions on consumers’ attitudes
VS Folkes, MA Kamins
Journal of consumer psychology 8 (3), 243-259, 1999
8421999
An attributional analysis of excuse giving: Studies of a naive theory of emotion.
B Weiner, J Amirkhan, VS Folkes, JA Verette
Journal of personality and social psychology 52 (2), 316, 1987
5451987
Humanizing brands: When brands seem to be like me, part of me, and in a relationship with me
DJ MacInnis, VS Folkes
Journal of Consumer Psychology 27 (3), 355-374, 2017
5312017
The availability heuristic and perceived risk
VS Folkes
Journal of Consumer research 15 (1), 13-23, 1988
5041988
The disciplinary status of consumer behavior: A sociology of science perspective on key controversies
DJ MacInnis, VS Folkes
Journal of consumer research 36 (6), 899-914, 2010
4382010
The effect of package shape on consumers' judgments of product volume: Attention as a mental contaminant
V Folkes, S Matta
Journal of Consumer Research 31 (2), 390-401, 2004
3892004
Buyers' and sellers' explanations for product failure: Who done it?
VS Folkes, B Kotsos
Journal of marketing 50 (2), 74-80, 1986
3511986
Communicating the reasons for social rejection
VS Folkes
Journal of Experimental Social Psychology 18 (3), 235-252, 1982
3001982
Consumer responses to rumors: Good news, bad news
MA Kamins, VS Folkes, L Perner
Journal of consumer psychology 6 (2), 165-187, 1997
2761997
Attributional influences on consumers' desires to communicate about products
MT Curren, VS Folkes
Psychology & Marketing 4 (1), 31-45, 1987
2541987
Witnessing incivility among employees: Effects on consumer anger and negative inferences about companies
C Porath, D MacInnis, V Folkes
Journal of Consumer Research 37 (2), 292-303, 2010
2412010
Effects of seller-supplied prices on buyers' product evaluations: Reference prices in an Internet auction context
MA Kamins, X Dreze, VS Folkes
Journal of Consumer Research 30 (4), 622-628, 2004
2412004
Consumers' price perceptions of promoted products
V Folkes, RD Wheat
Journal of Retailing 71 (3), 317-328, 1995
2081995
Explanations for successful and unsuccessful marketing decisions: The decision maker's perspective
MT Curren, VS Folkes, JH Steckel
Journal of Marketing 56 (2), 18-31, 1992
1921992
When to say when: Effects of supply on usage
VS Folkes, IM Martin, K Gupta
Journal of Consumer Research 20 (3), 467-477, 1993
1861993
The positivity effect in perceptions of services: seen one, seen them all?
VS Folkes, VM Patrick
Journal of Consumer Research 30 (1), 125-137, 2003
1852003
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