Chee Wee Tan
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Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS)
CW Tan, SL Pan
European Journal of Information Systems 12 (4), 269-281, 2003
2082003
IT-mediated customer service content and delivery in electronic governments: An empirical investigation of the antecedents of service quality
CW Tan, I Benbasat, RT Cenfetelli
MIS quarterly, 77-109, 2013
1942013
Building citizen trust towards e-government services: do high quality websites matter?
CW Tan, I Benbasat, RT Cenfetelli
Proceedings of the 41st Annual Hawaii International Conference on System …, 2008
1902008
Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project
CW Tan, SL Pan, ETK Lim
Journal of Global Information Management (JGIM) 13 (1), 31-53, 2005
1822005
Managing user acceptance towards enterprise resource planning (ERP) systems–understanding the dissonance between user expectations and managerial policies
ETK Lim, SL Pan, CW Tan
European Journal of Information Systems 14 (2), 135-149, 2005
1622005
Customer relationship management (CRM) in e-government: a relational perspective
SL Pan, CW Tan, ETK Lim
Decision support systems 42 (1), 237-250, 2006
1362006
Advancing public trust relationships in electronic government: The Singapore e-filing journey
ETK Lim, CW Tan, D Cyr, SL Pan, B Xiao
Information Systems Research 23 (4), 1110-1130, 2012
772012
Managing stakeholder relationships in an e-government project
C Chan, S Pan, CW Tan
AMCIS 2003 Proceedings, 98, 2003
752003
An Exploratory Study of the Formation and Impact of Electronic Service Failures.
CW Tan, I Benbasat, RT Cenfetelli
MIS Q. 40 (1), 1-29, 2016
732016
Traversing knowledge networks: an algorithmic historiography of extant literature on the Internet of Things (IoT)
F Liu, CW Tan, ETK Lim, B Choi
Journal of Management Analytics 4 (1), 3-34, 2017
692017
ERP success: the search for a comprehensive framework
CW Tan, S Pan
AMCIS 2002 Proceedings, 132, 2002
592002
Disentangling digital platform competition: The case of UK mobile payment platforms
E Kazan, CW Tan, ETK Lim, C Sørensen, J Damsgaard
Journal of Management Information Systems 35 (1), 180-219, 2018
492018
Omnichannel business research: Opportunities and challenges
Y Chen, CMK Cheung, CW Tan
Decision Support Systems 109, 1-4, 2018
452018
Value Creation in Cryptocurrency Networks: Towards A Taxonomy of Digital Business Models for Bitcoin Companies.
E Kazan, CW Tan, ETK Lim
PACIS, 34, 2015
452015
IT mediated customer services in e-government: A citizen's perspective
CW Tan, I Benbasat
Communications of the Association for Information Systems 24 (1), 12, 2009
452009
Towards the restoration of public trust in electronic governments: A case study of the e-filing system in Singapore
CW Tan, SL Pan, ETK Lim
Proceedings of the 38th Annual Hawaii International Conference on System …, 2005
432005
Understanding the impact of business cases on IT investment decisions: An analysis of municipal e-government projects
E Berghout, CW Tan
Information & management 50 (7), 489-506, 2013
412013
Understanding the antecedents and consequences of e-government service quality: an empirical investigation
I Benbasat, R Cenfetelli, CW Tan
ICIS 2007 Proceedings, 39, 2007
382007
The art of appeal in electronic commerce
F Liu, B Xiao, ETK Lim, CW Tan
Internet Research, 2017
342017
Understanding the antecedents and consequences of e-Government service quality: transactional frequency as a moderator of citizens’ quality perceptions
CW Tan, I Benbasat, R Cenfetelli
332010
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