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Suzanne C Makarem
Suzanne C Makarem
Associate Professor of Marketing, Virginia Commonwealth University
Adresse e-mail validée de vcu.edu
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Satisfaction in technology‐enabled service encounters
SC Makarem, SM Mudambi, JS Podoshen
Journal of Services Marketing 23 (3), 134-144, 2009
1972009
Consumer boycott behavior: An exploratory analysis of twitter feeds
SC Makarem, H Jae
Journal of consumer affairs 50 (1), 193-223, 2016
1762016
Design benefits, emotional responses, and brand engagement
F Franzak, S Makarem, H Jae
Journal of Product & Brand Management 23 (1), 16-23, 2014
1282014
Consumer responses to functional, aesthetic and symbolic product design in online reviews
M Candi, H Jae, S Makarem, M Mohan
Journal of Business Research 81, 31-39, 2017
1052017
Patient satisfaction with healthcare delivery systems
I Baalbaki, ZU Ahmed, VH Pashtenko, S Makarem
International Journal of Pharmaceutical and Healthcare Marketing 2 (1), 47-62, 2008
992008
Hospital ability to attract international patients: a conceptual framework
M Al‐Amin, SC Makarem, R Pradhan
International Journal of Pharmaceutical and Healthcare Marketing 5 (3), 205-221, 2011
612011
Using a class blog for student experiential learning reflection in business courses
JL Ferguson, SC Makarem, RE Jones
Journal of Education for Business 91 (1), 1-10, 2016
522016
Beyond the service process: The effects of organizational and market factors on customer perceptions of health care services
SC Makarem, M Al-Amin
Journal of Service Research 17 (4), 399-414, 2014
512014
The effects of hospital-level factors on patients' ratings of physician communication
M Al-Amin, SC Makarem
Journal of Healthcare Management 61 (1), 28-41, 2016
472016
Efficiency and hospital effectiveness in improving Hospital Consumer Assessment of Healthcare Providers and Systems ratings
M Al-Amin, SC Makarem, M Rosko
Health care management review 41 (4), 296-305, 2016
362016
Using online video lectures to enrich traditional face-to-face courses.
SC Makarem
International Journal of Instruction 8 (2), 155-164, 2015
352015
Why people do not always follow the doctor's orders: The role of hope and perceived control
SC Makarem, MF Smith, SM Mudambi, JM Hunt
Journal of Consumer Affairs 48 (3), 457-485, 2014
272014
Patient retention at dental school clinics: a marketing perspective
SC Makarem, JM Coe
Journal of dental education 78 (11), 1513-1520, 2014
152014
Emotions and cognitions in consumer health behaviors: insights from chronically ill patients into the effects of hope and control perceptions
SC Makarem
Journal of Consumer Behaviour 15 (3), 208-215, 2016
122016
Potential reversal of biological age in women following an 8-week methylation-supportive diet and lifestyle program: a case series
KN Fitzgerald, T Campbell, S Makarem, R Hodges
Aging (Albany NY) 15 (6), 1833, 2023
92023
A Modified Social Cognition Model Predicting Patient Health Behaviors: The Mediating Role of Hope—Structured Abstract
SC Makarem
Marketing Dynamism & Sustainability: Things Change, Things Stay the Same …, 2015
12015
Emotions and Cognitions in Consumer Health Behaviors: A Model of Hope and Control Applied to Chronic Illnesses
SC Makarem
Temple University Libraries, 2010
12010
Acceptance of mobile health services in emerging markets: a study of Egyptian consumers
HE Hassan, SC Makarem, V Wood
International Journal of Business and Emerging Markets 16 (2), 137-154, 2024
2024
Development and Validation of a Service Captivity Scale
SW Rayburn, SC Makarem, M Mohan, TJ Arnold, YC Jackson
Journal of Service Research, 10946705231185176, 2023
2023
Regular Creative Practice in Business Education: An Abstract
SC Makarem, M Scalin
Academy of Marketing Science Annual Conference, 313-314, 2022
2022
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