| The consequence of Malaysian national culture values on hotel branding FT Sumaco, BC Imrie, K Hussain Procedia-Social and Behavioral Sciences 144, 91-101, 2014 | 42 | 2014 |
| An analysis on international tourists’ perceptions towards destination branding:“Visit Indonesia 2008” Marketing Campaign’ FT Sumaco, S Richardson The 2nd International Research Symposium in Service Management, 474-48, 2011 | 21 | 2011 |
| Evaluation of service recovery strategies in the hotel industry: Perspective of the front office department FT Sumaco, K Hussain Team J. Hosp. Tour 8 (1), 44-51, 2011 | 3 | 2011 |
| Analysis of international tourists' perceptions of Indonesia and effectiveness of the'Visit Indonesia 2008'marketing campaign. S Richardson, FT Sumaco | 2 | 2012 |
| Perceptions of Malaysian hotel managers: The relationship between hotel branding and national culture values FT Sumacoa, K Hussaina, BC Imrieb | 1 | 2013 |
| PERAN ORDER TAKER DALAM MENANGANI KELUHAN TAMU DI GALAXY HOTEL BANJARMASIN FT Sumaco, JNN Darma Jurnal Sosial Pariwisata 4 (1), 65-82, 2022 | | 2022 |
| STRATEGI PROMOSI FOOD AND BEVERAGE DEPARTMENT DALAM UPAYA MENARIK TAMU DI HOTEL PYRAMID SUITES BANJARMASIN R Munica, FT Sumaco Jurnal Sosial Pariwisata 2 (2), 135-147, 2020 | | 2020 |
| ANALISIS STANDARD OPERATING PROCEDURE (SOP) PEMBUATAN MAKANAN PADA KITCHEN BEST WESTERN KINDAI HOTEL BANJARMASIN FT Sumaco Jurnal Sosial Pariwisata 1 (1), 23-27, 2019 | | 2019 |
| MEASURING SERVICE QUALITY OF HAINAN ISLAND HOTEL ACCOMMODATIONS K Hussain, C Ting, FT Sumaco WAY, 2012 | | 2012 |
| Evaluation of Service Recovery Strategies in Hotel Industry: Front Office Department’s Perspective FT Sumaco | | |
| Evaluation of Service Recovery Strategies at Front Office Department: The Case of a Five Star Hotel in Malaysia FT Sumaco | | |
