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Frances Turner, DBA
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Enhancing consumer value of the co-design experience in mass customization
F Turner, A Merle, D Gotteland
Journal of Business Research 117, 473-483, 2020
552020
How to assess and increase the value of a co-design experience: a synthesis of the extant literature
F Turner, A Merle, PF Diochon
World Conference on Mass Customization, Personalization, and Co-Creation …, 2011
222011
Enhancing The Consumer’s Value Of The Co-Design Experience In Mass Customization: The Relationship Between Perceived Value, Satisfaction, Loyalty Intentions
F Turner, A Merle
Grenoble Ecole de Management, 2013
112013
The Mixed Reality Toolkit as the Next Step in the Mass Customization Co-Design Experience
F Turner, I Welch
International Journal of Industrial Engineering and Management (IJIEM) 10 (2 …, 2019
82019
Academic and social integration: psychosocial support and the role of developmental networks in the DBA
MJ Hager, F Turner, S Dellande
Studies in Continuing Education 41 (2), 241-258, 2019
52019
The individualization of mass customization: Exploring the value of individual thinking style through consumer neuroscience
F Turner
Customization 4.0: Proceedings of the 9th World Mass Customization …, 2018
52018
Long-term services requiring customer participation and compliance
F Turner, M Hager, S Dellande
Journal of Service Science 8 (1), 21, 2015
42015
The Influence of mass-customisation on consumer satisfaction and its implications for the US IPTV television market: an exploratory study
F Turner
Business Leadership Review 6 (4), 2009
22009
Can a mixed reality toolkit enhance consumer value of the mass customization experience?
F Turner, I Welch
Proceedings of the 8th International Conference on Mass Customization and …, 2014
12014
When Consumer Participation Is Not Enough: A Classification of Compliance Dependent Services
F Turner
Journal of Scholastic Inquiry: Business 5 (1), 2015
2015
WHAT DOES THE FUTURE HOLD FOR ADVANCES IN CONSUMER INDIVIDUALIZATION?
F Turner, M Watts
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