| Consumer return policies in omnichannel operations L Nageswaran, SH Cho, A Scheller-Wolf Management Science 66 (12), 5558-5575, 2020 | 176 | 2020 |
| Impact of COVID-19 on omnichannel retail: Drivers of online sales during pandemic EH Hwang, L Nageswaran, SH Cho Available at SSRN 3657827, 2020 | 54 | 2020 |
| Value of online-offline return partnership to offline retailers EH Hwang, L Nageswaran, SH Cho Manufacturing & Service Operations Management, forthcoming, 2021 | 22 | 2021 |
| Offline returns for online retailers via partnership L Nageswaran, EH Hwang, SH Cho Management Science, 2024 | 20 | 2024 |
| Queues with Redundancy: Is Waiting in Multiple Lines Fair? L Nageswaran, AA Scheller-Wolf Manufacturing & Service Operations Management, forthcoming, 2020 | 12 | 2020 |
| Implications of vaccine shopping during pandemic L Nageswaran Production and Operations Management 32 (4), 1133-1149, 2023 | 2 | 2023 |
| The Role of Product Quality in Marketplaces L Nageswaran, A Jain, H Gurnani Available at SSRN 4381775, 2023 | 1 | 2023 |
| Guaranteed Profit Margin Contract Meets Low-Price Guarantee L Nageswaran, A Jain, H Gurnani Available at SSRN 4730025, 2024 | | 2024 |
| Who Should Set Consumer Returns Policies in Online Marketplaces: Supplier or Platform? L Nageswaran, N Agrawal Available at SSRN 4666357, 2023 | | 2023 |
| 'Be the Buyer'—Leveraging the Wisdom of the Crowd in E-Commerce Operations L Nageswaran, Y Kan, UM Ananthakrishnan Available at SSRN 4569655, 2023 | | 2023 |
| Information Sharing in Omnichannel Operations: Impact of Information Errors J Lu, L Nageswaran, J Xu, JK Kwak, S Gavirneni Available at SSRN 3931934, 2023 | | 2023 |
| Innovative Models in Service Operations LA Nageswaran Carnegie Mellon University, 2018 | | 2018 |
Soo-Haeng ChoIBM Professor of Operations Management and Strategy, Carnegie Mellon UniversityAdresse e-mail validée de andrew.cmu.edu
