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Helena Alves
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Stakeholder theory: issues to resolve
EW Mainardes, H Alves, M Raposo
Management Decision 49 (2), 226-252, 2011
6682011
Conceptual model of student satisfaction in higher education
H Alves, M Raposo
Total Quality Management 18 (5), 571-588, 2007
6682007
The influence of university image on student behaviour
H Alves, M Raposo
International journal of educational management 24 (1), 73-85, 2010
6112010
Social media marketing: a literature review and implications
H Alves, C Fernandes, M Raposo
Psychology & Marketing 33 (12), 1029-1038, 2016
3952016
A model for stakeholder classification and stakeholder relationships
E Wagner Mainardes, H Alves, M Raposo
Management decision 50 (10), 1861-1879, 2012
3732012
Value co-creation: Concept and contexts of application and study
H Alves, C Fernandes, M Raposo
Journal of Business Research 69 (5), 1626-1633, 2016
3002016
A new model for testing green consumer behaviour
A do Paço, C Shiel, H Alves
Journal of cleaner production 207, 998-1006, 2019
2742019
La medición de la satisfacción en la enseóanza universitaria: El ejemplo de la universidade da beirainterior
H Alves, M Raposo
International Review on Public and Nonprofit Marketing 1 (1), 73-88, 2004
2662004
On the relationship between intellectual capital and financial performance: A panel data analysis on SME hotels
F Sardo, Z Serrasqueiro, H Alves
International Journal of Hospitality Management 75, 67-74, 2018
2482018
Sustainable improvement of competitiveness in rural tourism destinations: The quest for tourist loyalty in Spain
AM Campón-Cerro, JM Hernández-Mogollón, H Alves
Journal of Destination Marketing & Management 6 (3), 252-266, 2017
2432017
Understanding university image: a structural equation model approach
PO Duarte, HB Alves, MB Raposo
International Review on Public and Nonprofit Marketing 7 (1), 21-36, 2010
2362010
Co-creation and innovation in public services
H Alves
The service industries journal 33 (7-8), 671-682, 2013
2082013
Development of a green consumer behaviour model
A Do Paço, H Alves, C Shiel, WL Filho
International Journal of Consumer Studies 37 (4), 414-421, 2013
2022013
The measurement of the construct satisfaction in higher education
H Alves, M Raposo
The service industries journal 29 (2), 203-218, 2009
1962009
An Exploratory Research on the Stakeholders of a University
EW Mainardes, H Alves, M Raposo
Journal of Management and Strategy 1 (1), p76, 2010
1752010
Dimensions of service quality and satisfaction in healthcare: a patient’s satisfaction index
ML Raposo, HM Alves, PA Duarte
Service Business 3 (1), 85-100, 2009
1722009
The measurement of perceived value in higher education: a unidimensional approach
H Alves
The Service Industries Journal 31 (12), 1943-1960, 2011
1472011
Drivers of innovation strategies: Testing the Tidd and Bessant (2009) model
JJM Ferreira, CI Fernandes, H Alves, ML Raposo
Journal of Business Research 68 (7), 1395-1403, 2015
1462015
Back to the future of intellectual capital research: a systematic literature review
E Pedro, J Leitão, H Alves
Management Decision 56 (11), 2502-2583, 2018
1262018
Impacts of small tourism events on rural places
HM Baptista Alves, A María Campón Cerro, A Vanessa Ferreira Martins
Journal of Place Management and Development 3 (1), 22-37, 2010
1202010
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