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Marcel Zeelenberg
Marcel Zeelenberg
Professor of Economic Psychology, Tilburg University. Vrije Universiteit Amsterdam.
Adresse e-mail validée de uvt.nl
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Estimating the reproducibility of psychological science
Open Science Collaboration
Science 349 (6251), aac4716, 2015
91812015
Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services
M Zeelenberg, R Pieters
Journal of Business Research 57 (4), 445-455, 2004
14952004
A theory of regret regulation 1.0
M Zeelenberg, R Pieters
Journal of Consumer Psychology 17 (1), 3-18, 2007
13932007
Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
R Bougie, R Pieters, M Zeelenberg
Journal of the Academy of Marketing Science 31 (4), 377-393, 2003
13682003
Anticipated regret, expected feedback and behavioral decision making
M Zeelenberg
Journal of Behavioral Decision Making 12 (2), 93-106, 1999
12911999
Regret in decision making
T Connolly, M Zeelenberg
Current Directions in Psychological Science 11 (6), 212-216, 2002
9312002
Leveling up and down: the experiences of benign and malicious envy.
N Van de Ven, M Zeelenberg, R Pieters
Emotion 9 (3), 419-429, 2009
9102009
Consequences of regret aversion: Effect of expected feedback on risky decision making
M Zeelenberg, J Beattie, J Van der Pligt, NK De Vries
Organizational Behavior and Human Decision Processes 65 (2), 148-158, 1996
7241996
On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment
M Zeelenberg, WW van Dijk, ASR Manstead, J van der Pligt
Cognition and Emotion 14 (4), 521-541, 2000
7092000
A meta-analytic review of moral licensing
I Blanken, N van de Ven, M Zeelenberg
Personality and Social Psychology Bulletin 41 (4), 540–558, 2015
6572015
Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability
JJ Inman, M Zeelenberg
Journal of Consumer Research 29 (1), 116-128, 2002
6312002
On emotion specificity in decision making: Why feeling is for doing.
M Zeelenberg, RMA Nelissen, SM Breugelmans, R Pieters
Judgment and Decision Making 3 (1), 18-27, 2008
6252008
“Never eat in that restaurant, I did!”: Exploring why people engage in negative word‐of‐mouth communication
IM Wetzer, M Zeelenberg, R Pieters
Psychology and Marketing 24 (8), 661-680, 2007
5882007
Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment
M Zeelenberg, WW Van Dijk, J Van der Pligt, ASR Manstead, ...
Organizational Behavior and Human Decision Processes 75 (2), 117-141, 1998
5531998
Option attachment: When deliberating makes choosing feel like losing
Z Carmon, K Wertenbroch, M Zeelenberg
Journal of Consumer Research 30 (1), 15-29, 2003
5482003
Dynamics of multiple-goal pursuit.
MJ Louro, R Pieters, M Zeelenberg
Journal of Personality and Social Psychology 93 (2), 174-193, 2007
5162007
The inaction effect in the psychology of regret.
M Zeelenberg, K Van den Bos, E Van Dijk, R Pieters
Journal of Personality and Social Psychology 82 (3), 314-327, 2002
5012002
Moral sentiments and cooperation: Differential influences of shame and guilt
IE de Hooge, M Zeelenberg, SM Breugelmans
Cognition and Emotion 21 (5), 1025-1042, 2007
4932007
Comparing service delivery to what might have been
M Zeelenberg, R Pieters
Journal of Service Research 2 (1), 86-97, 1999
4921999
Not so ugly after all: When shame acts as a commitment device.
IE de Hooge, SM Breugelmans, M Zeelenberg
Journal of Personality and Social Psychology 95 (4), 933-943, 2008
4522008
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