| Destination branding and overtourism H Séraphin, M Zaman, S Olver, S Bourliataux-Lajoinie, F Dosquet Journal of Hospitality and Tourism Management 38, 1-4, 2018 | 175 | 2018 |
| How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance? T Vo-Thanh, TV Vu, NP Nguyen, DV Nguyen, M Zaman, H Chi Journal of Sustainable Tourism 29 (6), 907-925, 2020 | 162 | 2020 |
| COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter? T Vo-Thanh, TV Vu, NP Nguyen, DV Nguyen, M Zaman, H Chi Journal of Sustainable Tourism 30 (6), 1159-1176, 2022 | 86 | 2022 |
| How a mobile app can become a catalyst for sustainable social business: The case of Too Good To Go T Vo-Thanh, M Zaman, R Hasan, RA Rather, R Lombardi, G Secundo Technological Forecasting and Social Change 171, 120962, 2021 | 78 | 2021 |
| Community based festivals as a tool to tackle tourismphobia and antitourism movements H Séraphin, V Gowreesunkar, M Zaman, S Bourliataux-Lajoinie Journal of Hospitality and Tourism Management 39, 219-223, 2018 | 75 | 2018 |
| Weight of criteria in hotel selection: An empirical illustration based on TripAdvisor criteria M Zaman, L Botti, TV Thanh European Journal of Tourism Research 13 (1), 132-138, 2016 | 72 | 2016 |
| The service digitalization in fine-dining restaurants: a cost-benefit perspective T Vo-Thanh, M Zaman, R Hasan, S Akter, T Dang-Van International Journal of Contemporary Hospitality Management 34 (9), 3502-3524, 2022 | 49 | 2022 |
| The role of perceived workplace safety practices and mindfulness in maintaining calm in employees during times of crisis TV Vu, T Vo‐Thanh, H Chi, NP Nguyen, DV Nguyen, M Zaman Human Resource Management, 1-19, 2022 | 39 | 2022 |
| How does digital media engagement influence sustainability-driven political consumerism among Gen Z tourists? S Seyfi, CM Hall, T Vo-Thanh, M Zaman Journal of Sustainable Tourism 31 (11), 2441-2459, 2023 | 37 | 2023 |
| Challenging the negative image of postcolonial, post-conflict and post-disaster destinations using events: The case of Haiti H Séraphin, M Zaman, A Fotiadis Caribbean Quarterly 65 (1), 88-112, 2019 | 34 | 2019 |
| Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels M Zaman, L Botti, TV Thanh International Journal of Culture, Tourism and Hospitality Research 10 (4 …, 2016 | 34 | 2016 |
| Limitations of Trexit (tourism exit) as a solution to overtourism H Seraphin, V Gowreesunkar, M Zaman, T Lorey Worldwide Hospitality and Tourism Themes 11 (5), 566-581, 2019 | 33 | 2019 |
| The contribution of all-women tours to well-being in middle-aged Muslim women A Nikjoo, M Zaman, S Salehi, AB Hernandez-Lara Gender and Tourism Sustainability, 269-284, 2023 | 20 | 2023 |
| At the intersection of tourism social entrepreneurship and empathy: Development and validation of an empathy scale M Sharifi-Tehrani, S Seyfi, M Zaman Journal of Business Research 141, 433-447, 2022 | 16 | 2022 |
| The potential of chatbots in travel and tourism services in the context of social distancing R Hasan, B Koles, M Zaman, J Paul International Journal of Technology Intelligence and Planning 13 (1), 63-83, 2021 | 16 | 2021 |
| Motives for posting fake reviews: Evidence from a cross-cultural comparison M Zaman, T Vo-Thanh, CTK Nguyen, R Hasan, S Akter, M Mariani, ... Journal of Business Research 154, 113359, 2023 | 14 | 2023 |
| How can hotels create sustainable competitive advantages? A resource-based view M Zaman, T Vo-Thanh, R Hasan, SMR Shams, DB Vukovic Journal of Strategic Marketing, 1-16, 2022 | 14 | 2022 |
| The psychological reassurance effect of mobile tracing apps in Covid-19 Era F Kurtaliqi, M Zaman, R Sohier Computers in Human Behavior, 107210, 2022 | 14 | 2022 |
| Mobile channel as a strategic distribution channel in times of crisis: a self-determination theory perspective M Zaman, T Vo-Thanh, R Hasan, M Mohiuddin Babu Journal of Strategic Marketing, 1-16, 2021 | 14 | 2021 |
| Intégration des innovations Web: défi relevé pour les OGD français? M Zaman, L Botti, JL Boulin, A Corne Revue Management et Avenir, 2017 | 9 | 2017 |
