| Reuse and recycling of clothing and textiles—A network approach KM Ekström, N Salomonson Journal of Macromarketing 34 (3), 383-399, 2014 | 228 | 2014 |
| Communicative skills that support value creation: A study of B2B interactions between customers and customer service representatives N Salomonson, A Åberg, J Allwood Industrial Marketing Management 41 (1), 145-155, 2012 | 158 | 2012 |
| Dealing with customer misbehaviour: Employees’ tactics, practical judgement and implicit knowledge P Echeverri, N Salomonson, A Åberg Marketing Theory 12 (4), 427-449, 2012 | 104 | 2012 |
| Consumer vulnerability during mobility service interactions: causes, forms and coping P Echeverri, N Salomonson Journal of Marketing Management 35 (3-4), 364-389, 2019 | 98 | 2019 |
| The expected retail customer: Value co-creator, co-producer or disturbance? M Fellesson, N Salomonson Journal of Retailing and Consumer Services 30, 204-211, 2016 | 70 | 2016 |
| Consumer perception and behavior in the retail foodscape–A study of chilled groceries U Lindberg, N Salomonson, M Sundström, K Wendin Journal of Retailing and Consumer Services 40, 1-7, 2018 | 54 | 2018 |
| Mot En Mer Hållbar Konsumtion: En studie om konsumenters anskaffning och avyttring av kläder KM Ekström, E Gustafsson, D Hjelmgren, N Salomonson Högskolan i Borås, 2012 | 47 | 2012 |
| Comparing human-to-human and human-to-AEA communication in service encounters N Salomonson, J Allwood, M Lind, H Alm The Journal of Business Communication (1973) 50 (1), 87-116, 2013 | 44 | 2013 |
| It takes two to interact–Service orientation, negative emotions and customer phubbing in retail service work M Fellesson, N Salomonson Journal of Retailing and Consumer Services 54, 102050, 2020 | 43 | 2020 |
| Measures that matters: service quality in IT service management S Cronholm, N Salomonson International Journal of Quality and Service Sciences 6 (1), 60-76, 2014 | 35 | 2014 |
| Bi-directional and stratified demeanour in value forming service encounter interactions P Echeverri, N Salomonson Journal of Retailing and Consumer Services 36, 93-102, 2017 | 28 | 2017 |
| Tricks and tactics used against troublesome travelers—Frontline staff's experiences from Swedish buses and trains N Salomonson, M Fellesson Research in transportation business & management 10, 53-59, 2014 | 28 | 2014 |
| Embodied value co-creation: A turn-taking perspective on service encounter interactions P Echeverri, N Salomonson Journal of Creating Value 3 (1), 33-49, 2017 | 27 | 2017 |
| Troublesome travellers–the service system as a trigger of customer misbehaviour M Fellesson, N Salomonson, A Åberg International Journal of Quality and Service Sciences 5 (3), 256-274, 2013 | 26 | 2013 |
| The role of virtual servants in e-interaction M Lind, N Salomonson Gesellschaft für Informatik eV, 2006 | 19 | 2006 |
| THE E-CO MODEL–CITIZENS’DRIVING E-SERVICE QUALITY M Lind, O Forsgren, N Salomonson, L Albinsson Proceedings of the 51st Annual Meeting of the ISSS-2007, Tokyo, Japan, 2007 | 16 | 2007 |
| Public e-services: A value model & trends based on a survey L Albinsson, O Forsgren, M Lind, N Salomonson Vinnova Report VR 15, 2006 | 14 | 2006 |
| Mot en mer hållbar konsumtion: En studie om konsumenters anskaffning och avyttring av kläder [Towards a more sustainable consumption: A study of consumers' acquisition and … KM Ekström, E Gustafsson, D Hjelmgren, N Salomonson Vetenskap för profession 20: 2012, 2012 | 11 | 2012 |
| Environmental consumer socialization among Generations Swing and Y: a study of clothing consumption KM Ekström, D Hjelmgren, N Salomonson Waste Management and Sustainable Consumption, 150-165, 2014 | 10 | 2014 |
| Samtal och samspel. En studie av kundtjänstpersonal i två industriella företag N Salomonson | 10 | 2005 |
Daniel HjelmgrenDocent i företagsekonomi, Högskolan i BoråsAdresse e-mail validée de hb.se
