| Designing and evaluating a collaborative writing process with gamification elements: Toward a framework for gamifying collaboration processes C Wiethof, N Tavanapour, E Bittner AIS Transactions on Human-Computer Interaction 13 (1), 38-61, 2021 | 28 | 2021 |
| Hybrid Intelligence-Combining the Human in the Loop with the Computer in the Loop: A Systematic Literature Review. C Wiethof, EAC Bittner ICIS, 2021 | 26 | 2021 |
| Implementing an intelligent collaborative agent as teammate in collaborative writing: toward a synergy of humans and AI C Wiethof, N Tavanapour, E Bittner | 24 | 2021 |
| Integration of AI into customer service: A taxonomy to inform design decisions M Poser, C Wiethof, EAC Bittner | 10 | 2022 |
| Let’s Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service M Poser, C Wiethof, D Banerjee, V Shankar Subramanian, R Paucar, ... International Conference on Design Science Research in Information Systems …, 2022 | 7 | 2022 |
| Toward a hybrid intelligence system in customer service: collaborative learning of human and AI C Wiethof, EAC Bittner | 7 | 2022 |
| Design and Evaluation of an Employee-Facing Conversational Agent in Online Customer Service C Wiethof, M Poser, E Bittner Pacific Asia Conference on Information Systems, 1, 2022 | 4 | 2022 |
| Gamifying the human-in-the-loop: Toward increased motivation for training AI in customer service C Wiethof, T Roocks, EAC Bittner International Conference on Human-Computer Interaction, 100-117, 2022 | 3 | 2022 |
| Design and evaluation of a collaborative writing process with gamification elements C Wiethof, N Tavanapour, EAC Bittner | 3 | 2020 |
| A system for human-AI collaboration for online customer support D Banerjee, M Poser, C Wiethof, VS Subramanian, R Paucar, EAC Bittner, ... arXiv preprint arXiv:2301.12158, 2023 | 2 | 2023 |
| Hybrid Intelligence Systems-Designing Interactions for Continuous Mutual Augmentation of Humans and AI C Wiethof Staats-und Universitätsbibliothek Hamburg Carl von Ossietzky, 2022 | | 2022 |
| 16 Letʼs Team Up with AI! Toward a Hybrid Intelligence System for Online Customer Service M Poser, C Wiethof, D Banerjee, VS Subramanian, R Paucar, EAC Bittner Hybrid Service Delivery, 251, 0 | | |
| Hybrid Intelligence Systems C Wiethof | | |
