| Report of the 1995 World Health Organization/International Society and Federation of Cardiology Task Force on the definition and classification of cardiomyopathies P Richardson Circulation 93, 841-842, 1996 | 4692 | 1996 |
| Women, social skill and interactive service work in telephone call centres V Belt, R Richardson, J Webster New technology, work and employment 17 (1), 20-34, 2002 | 280 | 2002 |
| Social innovation in question: The theoretical and practical implications of a contested concept P Marques, K Morgan, R Richardson Environment and Planning C: Politics and Space 36 (3), 496-512, 2018 | 249 | 2018 |
| Regional development and the new economy A Gillespie, R Richardson, J Cornford EIB papers 6 (1), 109-131, 2001 | 175 | 2001 |
| Taking calls to Newcastle: the regional implications of the growth in call centres R Richardson, V Belt, N Marshall Regional Studies 34 (4), 357-369, 2000 | 161 | 2000 |
| Women's work in the information economy: the case of telephone call centres V Belt, R Richardson, J Webster Information, Communication & Society 3 (3), 366-385, 2000 | 148 | 2000 |
| The territoriality of pan-European telecommunications backbone networks J Rutherford, A Gillespie, R Richardson Journal of Urban Technology 11 (3), 1-34, 2004 | 134 | 2004 |
| Saved by the bell? Call centres and economic development in less favoured regions R Richardson, V Belt Economic and Industrial Democracy 22 (1), 67-98, 2001 | 127 | 2001 |
| Teleservices, call centres and urban and regional development R Richardson, JN Marshall Service Industries Journal 19 (1), 96-116, 1999 | 122 | 1999 |
| The growth of telephone call centres in peripheral areas of Britain: evidence from Tyne and Wear R Richardson, JN Marshall Area, 308-317, 1996 | 113 | 1996 |
| The impact of ‘telemediated’services on corporate structures: the example of ‘branchless’ retail banking in Britain JN Marshall, R Richardson Environment and Planning A 28 (10), 1843-1858, 1996 | 100 | 1996 |
| Teleworking and the city: Myths of workplace transcendence and travel reduction AE Gillespie, RGW Richardson Cities in the telecommunications age: The fracturing of geographies, 2000 | 99 | 2000 |
| Advanced communications and employment creation in rural and peripheral regions: a case study of the Highlands and Islands of Scotland R Richardson, A Gillespie The Annals of Regional Science 30, 91-110, 1996 | 98 | 1996 |
| Review of telework in Britain: Implications for public policy AJ Gillespie, R Richardson, J Cornford | 89 | 1995 |
| Assessing the local and regional impacts of international migration AC Stenning, AG Champion, CD Conway, MG Coombes, SJ Dawley, ... Newcastle University, 2006 | 76 | 2006 |
| Social labour, employability and social exclusion: pre-employment training for call centre work V Belt, R Richardson Employability and Local Labour Markets, 64-77, 2013 | 74 | 2013 |
| Back officing front office functions±organisational and locational implications of new telemediated services R Richardson Management of Information and Communication Technologies. London: Aslib, 309-55, 1994 | 70 | 1994 |
| The call of the wild: Call centers and economic development in rural areas R Richardson, A Gillespie Growth and Change 34 (1), 87-108, 2003 | 68 | 2003 |
| The economic development of peripheral rural areas in the information age RGW Richardson, AE Gillespie Information tectonics: Space, place and technology in an electronic age, 2000 | 66 | 2000 |
| Smiling down the phone: women’s work in telephone call centres V Belt, R Richardson, J Webster RGS–IBG Annual Conference, University of Leicester, January, 1999 | 50 | 1999 |
