Florian Urmetzer
Florian Urmetzer
Verifierad e-postadress på cam.ac.uk - Startsida
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Gaining customer experience insights that matter
JR McColl-Kennedy, M Zaki, KN Lemon, F Urmetzer, A Neely
Journal of service research 22 (1), 8-26, 2019
Data and analytics-data-driven business models: A Blueprint for Innovation
J Brownlow, M Zaki, A Neely, F Urmetzer
Cambridge Service Alliance 7 (February), 1-17, 2015
Managing ecosystems for service innovation: A dynamic capability view
H Lütjen, C Schultz, F Tietze, F Urmetzer
Journal of Business Research 104, 506-519, 2019
The future of servitization: Technologies that will make a difference
V Dinges, F Urmetzer, V Martinez, M Zaki, A Neely
Cambridge Service Alliance, University of Cambridge, Cambridge, 2015
Introducing platform ecosystem resilience: leveraging mobility platforms and their ecosystems for the new normal during COVID-19
RJ Floetgen, J Strauss, J Weking, A Hein, F Urmetzer, M Böhm, H Krcmar
European Journal of Information Systems 30 (3), 304-321, 2021
Cloud-based enterprise mashup integration services for B2B scenarios
R Siebeck, T Janner, C Schroth, V Hoyer, W Wörndl, F Urmetzer
From goods to services consumption: A social network analysis on sharing economy and servitization research
MP Fritze, F Urmetzer, GF Khan, M Sarstedt, A Neely, T Schäfers
Journal of Service Management Research 2 (3), 3-16, 2018
FAST platform: a concept for user-centric, enterprise class mashup
V Hoyer, T Janner, C Schroth, I Delchev, F Urmetzer
Lecture notes in informatics 145, 5, 2009
Connecting the Dots of Digital Platform Ecosystem Research: Constructs, Causal Links and Future Research.
RJ Floetgen, MA Novotny, F Urmetzer, M Böhm
ECIS, 2021
Using business ecosystems mapping to generate new competitive value propositions
F Urmetzer, A Gill, N Reed
CIE48, 2018
The Ecosystem Value Framework: Supporting Managers to Understand Value Exchange between Core Businesses in Service Ecosystems
F Urmetzer, V Martinez, A Neely
Conference: Euroma 2016, Trondheim, Norway, 2016
The Ecosystem Value Framework: supporting managers to understand value exchange between core businesses in ecosystems
F Urmetzer, V Martinez, A Neely
EurOMA 2016, 2016
Design considerations for engineering asset management systems
F Urmetzer, AK Parlikad, C Pearson, A Neely
9th WCEAM research papers, 263-271, 2015
Business Ecosystems: Towards a Classification Model
F Urmetzer, A Neely, V Martinez
5th World Congress on Pruduction and Operations Management (P&OM 2016), 2016
Platform Ecosystem Structures: Leveraging Platform-based Technology and the Finance Ecosystem for the New Normal.
RJ Floetgen, N Mitterer, F Urmetzer, M Böhm
PACIS, 180, 2021
Perceived quality of artificial intelligence in smart service systems: a structured approach
J Neuhüttler, R Fischer, W Ganz, F Urmetzer
International Conference on the Quality of Information and Communications …, 2020
Artificial Intelligence as driver for business model innovation in smart service systems
J Neuhüttler, H Kett, S Frings, J Falkner, W Ganz, F Urmetzer
International Conference on Applied Human Factors and Ergonomics, 212-219, 2020
Engineering Services: Unpacking Value Exchange
V Urmetzer, F., Neely, A. and Martinez
Value Creation Through Engineering Excellence: Building Global Network …, 2017
Seven critical success factors in the shift to services
V Martinez, A Neely, F Urmetzer, N Allison, M Lund, T Buckler, ...
University of Cambridge, Institute of manufacturing, Cambridge Service …, 2016
User acceptance and mobile payment security
F Urmetzer, I Walinski
Mobile Commerce: Concepts, Methodologies, Tools, and Applications, 1014-1038, 2018
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Artiklar 1–20