Marianna Sigala
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Smart tourism: foundations and developments
U Gretzel, M Sigala, Z Xiang, C Koo
Electronic markets 25 (3), 179-188, 2015
Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research
M Sigala
Journal of business research 117, 312-321, 2020
Social media in travel, tourism and hospitality: Theory, practice and cases
M Sigala, E Christou, U Gretzel
Ashgate Publishing, Ltd., 2012
Integrating customer relationship management in hotel operations: managerial and operational implications
M Sigala
International Journal of Hospitality Management 24 (3), 391-413, 2005
Knowledge management, social media and employee creativity
M Sigala, K Chalkiti
International Journal of Hospitality Management 45, 44-58, 2015
A supply chain management approach for investigating the role of tour operators on sustainable tourism: the case of TUI
M Sigala
Journal of cleaner production 16 (15), 1589-1599, 2008
Collaborative commerce in tourism: implications for research and industry
M Sigala
Current Issues in Tourism 20 (4), 346-355, 2017
International cultural tourism: Management, implications and cases
D Leslie, M Sigala
Routledge, 2005
The information and communication technologies productivity impact on the UK hotel sector
M Sigala
International journal of operations & production management, 2003
The evolution of internet pedagogy: Benefits for tourism and hospitality education
M Sigala
Journal of Hospitality, Leisure, Sport and Tourism Education 1 (2), 29-45, 2002
eCRM 2.0 applications and trends: The use and perceptions of Greek tourism firms of social networks and intelligence
M Sigala
Computers in Human Behavior 27 (2), 655-661, 2011
Integrating Web 2.0 in e-learning environments: a socio-technical approach
M Sigala
International journal of knowledge and learning 3 (6), 628-648, 2007
Using data envelopment analysis for measuring and benchmarking productivity in the hotel sector
M Sigala
Journal of travel & tourism marketing 16 (2-3), 39-60, 2004
Social networks and customer involvement in new service development (NSD): The case of www. mystarbucksidea. com
M Sigala
International Journal of Contemporary Hospitality Management, 2012
Trends and issues in tourism and hospitality higher education: Visioning the future
M Sigala, T Baum
Tourism and hospitality research 4 (4), 367-376, 2003
Customer engagement in a big data world
W Kunz, L Aksoy, Y Bart, K Heinonen, S Kabadayi, FV Ordenes, M Sigala, ...
Journal of Services Marketing, 2017
E-service quality and Web 2.0: expanding quality models to include customer participation and inter-customer support
M Sigala
The Service Industries Journal 29 (10), 1341-1358, 2009
The application and impact of gamification funware on trip planning and experiences: the case of TripAdvisor’s funware
M Sigala
Electronic markets 25 (3), 189-209, 2015
The tourism entrepreneur: The overlooked player in tourism development studies
KY Koh, TS Hatten
International Journal of Hospitality & Tourism Administration 3 (1), 21-48, 2002
Staff turnover in the Greek tourism industry: A comparison between insular and peninsular regions
K Chalkiti, M Sigala
International journal of contemporary hospitality management, 2010
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