Integrating Enterprise Architecture and IT Service Management N Gama, P Sousa, M Mira Da Silva 21st International Conference on Information Systems Development, 2012 | 41 | 2012 |
Innovation scorecard: a balanced scorecard for measuring the value added by innovation N Gama, MM Silva, J Ataíde Digital enterprise technology, 417-424, 2007 | 41 | 2007 |
Using ArchiMate to Represent ITIL Metamodel M Vicente, N Gama, M Mira da Silva 15th IEEE Conference on Business Informatics (CBI), 2013 | 37 | 2013 |
Using ArchiMate and TOGAF to understand the enterprise architecture and ITIL relationship M Vicente, N Gama, MM Silva International Conference on Advanced Information Systems Engineering, 134-145, 2013 | 37 | 2013 |
Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge L Ostrowski, M Helfert, N Gama Behaviour & Information Technology 33 (5), 443-451, 2014 | 28 | 2014 |
IT services reference catalog N Gama, M do Mar Rosa, MM da Silva 2013 IFIP/IEEE International Symposium on Integrated Network Management (IM …, 2013 | 22 | 2013 |
The Value of ITIL in Enterprise Architecture M Vicente, N Gama, M Mira da Silva 17th IEEE International EDOC Conference, 2013 | 21 | 2013 |
Integrar a Arquitectura Organizacional na Arquitectura Empresarial N Gama, MM da Silva, A Caetano, J Tribolet 7ª Conferência da Associação Portuguesa de Sistemas de Informação (CAPSI 2006), 2006 | 20 | 2006 |
Modeling ITIL business motivation model in ArchiMate M Vicente, N Gama, M Mira da Silva International Conference on Exploring Services Science, 86-99, 2013 | 16 | 2013 |
Using people-CMM for diminishing resistance to ITIL N Gama, RN da Silva, MM da Silva International Journal of Human Capital and Information Technology …, 2011 | 15 | 2011 |
A Business Motivation Model for IT Service Management M Vicente, N Gama, M Mira da Silva International Journal of Information System Modelling and Design (IJISMD), 2014 | 13 | 2014 |
A Method for Identifying IT Services Using Incidents MMS Rosa, N Gama, MM Silva 8th International Conference on the Quality of Information and …, 2012 | 9 | 2012 |
Building Sustainable Information Systems N Gama, P Sousa, MM da Silva Springer, 2013 | 5 | 2013 |
A Conceptual Framework For Structuring An IT Organization N Gama, MM Silva, RA Francisco 16th Annual Conference of the UK Academy of Information Systems (UKAIS 2011), 2011 | 5 | 2011 |
Governação Corporativa de Processos e Sistemas: O novo paradigma no desenvolvimento de Sistemas de Informação N Gama, M Mira da Silva, J Tribolet 7ª Conferência da Associação Portuguesa de Sistemas de Informação, 2007 | 5 | 2007 |
Developing a Conceptual Framework to Structure an IT Organization Using an Ontology Engineering Methodology N Gama, L Ostrowski, M Mira da Silva International Conference on e-Business, 174-179, 2012 | 3 | 2012 |
ITIL Metamodel N Gama, M Vicente, MM Silva International Conference on Service-Oriented Computing, 486-493, 2014 | 2 | 2014 |
Using People CMM for Dealing with Resistance on Implementing ITIL RN Silva, MM Silva, N Gama International Conference on ENTERprise Information Systems, 259-263, 2010 | 2 | 2010 |
A case of integration between ITIL and TOGAF N Gama, P Sousa, MM da Silva Complementary Proceedings of the Workshops TEE, CoBI, and XOC-BPM at IEEE …, 2015 | 1 | 2015 |