| The impact of website quality on customer satisfaction and purchase intentions: Evidence from Chinese online visitors B Bai, R Law, I Wen International Journal of Hospitality Management 27 (3), 391-402, 2008 | 1355 | 2008 |
| Job satisfaction, life satisfaction, and turnover intent: Among food-service managers RF Ghiselli, JM La Lopa, B Bai Cornell Hotel and Restaurant Administration Quarterly 42 (2), 28-37, 2001 | 731 | 2001 |
| Affect, travel motivation, and travel intention: A senior market SC Jang, B Bai, C Hu, CME Wu Journal of Hospitality & Tourism Research 33 (1), 51-73, 2009 | 519 | 2009 |
| The marketing effectiveness of social media in the hotel industry: A comparison of Facebook and Twitter XY Leung, B Bai, KA Stahura Journal of Hospitality & Tourism Research 39 (2), 147-169, 2015 | 508 | 2015 |
| Bibliometrics of social media research: A co-citation and co-word analysis XY Leung, J Sun, B Bai International Journal of Hospitality Management 66, 35-45, 2017 | 495 | 2017 |
| Understanding travel expenditure patterns: a study of Japanese pleasure travelers to the United States by income level SCS Jang, B Bai, GS Hong, JT O’Leary Tourism Management 25 (3), 331-341, 2004 | 329 | 2004 |
| Customer loyalty marketing research: A comparative approach between hospitality and business journals M Yoo, B Bai International Journal of Hospitality Management 33, 166-177, 2013 | 277 | 2013 |
| How motivation, opportunity, and ability impact travelers' social media involvement and revisit intention XY Leung, B Bai Journal of Travel & Tourism Marketing 30 (1-2), 58-77, 2013 | 262 | 2013 |
| Enhancing hospitality experience with service robots: The mediating role of rapport building H Qiu, M Li, B Shu, B Bai Journal of Hospitality Marketing & Management 29 (3), 247-268, 2020 | 261 | 2020 |
| Progress and development of information and communication technologies in hospitality C Ip, R Leung, R Law International Journal of Contemporary Hospitality Management 23 (4), 533-551, 2011 | 235 | 2011 |
| How do the preferences of online buyers and browsers differ on the design and content of travel websites? R Law, B Bai International journal of contemporary hospitality management 20 (4), 388-400, 2008 | 222 | 2008 |
| A social network analysis of overseas tourist movement patterns in Beijing: The impact of the Olympic Games XY Leung, F Wang, B Wu, B Bai, KA Stahura, Z Xie International Journal of Tourism Research 14 (5), 469-484, 2012 | 196 | 2012 |
| A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations M Li, D Yin, H Qiu, B Bai International Journal of Hospitality Management 95, 102930, 2021 | 191 | 2021 |
| Hospitality marketing research from 2000 to 2009: topics, methods, and trends M Yoo, S Lee, B Bai International Journal of Contemporary Hospitality Management 23 (4), 517-532, 2011 | 187 | 2011 |
| Influence of popular culture on special interest tourists' destination image SJ Lee, B Bai Tourism management 52, 161-169, 2016 | 186 | 2016 |
| Destination image and loyalty LA Cai, BT WU, B Bai Tourism Review International 7 (3-4), 153-162, 2003 | 177 | 2003 |
| Hotel social media marketing: a study on message strategy and its effectiveness XY Leung, B Bai, M Erdem Journal of Hospitality and Tourism Technology 8 (2), 239-255, 2017 | 157 | 2017 |
| Job satisfaction, organizational commitment, and internal service quality: a case study of Las Vegas hotel/casino industry B Bai, KP Brewer, G Sammons, S Swerdlow Journal of Human Resources in Hospitality & Tourism 5 (2), 37-54, 2006 | 150 | 2006 |
| Determinants of travel mode choice of senior travelers to the United States B Bai, SS Jang, LA Cai, JT O'leary Journal of Hospitality & Leisure Marketing 8 (3-4), 147-168, 2001 | 126 | 2001 |
| Do the roles of switching barriers on customer loyalty vary for different types of hotels? S Zhang, H., Ye, H., Bai, B., & Wang International Journal of Hospitality Management 46, 89-98, 2015 | 124 | 2015 |
Xi Y. LeungUniversity of North TexasAdresse e-mail validée de unt.edu
