| A framework for cyber-enhanced retailing: Integrating e-commerce retailing with brick-and-mortar retailing JR Otto, QB Chung Electronic Markets 10 (3), 185-191, 2000 | 182 | 2000 |
| A framework for performance measurement in the e-business environment WG Bremser, QB Chung Electronic Commerce Research and Applications 4 (4), 395-412, 2005 | 156 | 2005 |
| Using the analytic hierarchy process as a clinical engineering tool to facilitate an iterative, multidisciplinary, microeconomic health technology assessment EB Sloane, MJ Liberatore, RL Nydick, W Luo, QB Chung Computers & Operations Research 30 (10), 1447-1465, 2003 | 121 | 2003 |
| Knowledge acquisition for expert systems in accounting and financial problem domains WP Wagner, J Otto, QB Chung Knowledge-Based Systems 15 (8), 439-447, 2002 | 120 | 2002 |
| Impact of process change on customer perception of waiting time: a field study W Luo, MJ Liberatore, RL Nydick, QB Chung, E Sloane Omega 32 (1), 77-83, 2004 | 91 | 2004 |
| Strategic alliance of small firms in knowledge industries: A management consulting perspective QB Chung, W Luo, WP Wagner Business Process Management Journal 12 (2), 206-233, 2006 | 68 | 2006 |
| Making a case for speech analytics to improve customer service quality: Vision, implementation, and evaluation S Scheidt, QB Chung International Journal of Information Management 45, 223-232, 2019 | 63 | 2019 |
| Implementing corporate intranets: lessons learned from two high‐tech firms WP Wagner, QB Chung, T Baratz Industrial Management & Data Systems 102 (3), 140-145, 2002 | 50 | 2002 |
| The impact of problem domains and knowledge acquisition techniques: a content analysis of P/OM expert system case studies WP Wagner, QB Chung, MK Najdawi Expert Systems with Applications 24 (1), 79-86, 2003 | 49 | 2003 |
| Selection of knowledge acquisition techniques based upon the problem domain characteristics of production and operations management expert systems WP Wagner, MK Najdawi, QB Chung Expert Systems 18 (2), 76-87, 2001 | 48 | 2001 |
| Clinical engineering technology assessment decision support: a case study using the analytic hierarchy process (AHP) EB Sloane, MJ Liberatore, RL Nydick, W Luo, QB Chung Proceedings of the Second Joint 24th Annual Conference and the Annual Fall …, 2002 | 39 | 2002 |
| Cloud computing capability: its technological root and business impact X Luo, W Zhang, H Li, R Bose, QB Chung Journal of Organizational Computing and Electronic Commerce 28 (3), 193-213, 2018 | 38 | 2018 |
| Producing competitive advantage from an infrastructure technology: The case of cloud computing X Luo, W Zhang, R Bose, H Li, QB Chung Information Systems Management 35 (2), 147-160, 2018 | 38 | 2018 |
| Retailer reputation and online pricing strategy W Luo, QB Chung Journal of Computer Information Systems 50 (4), 50-56, 2010 | 30 | 2010 |
| Sage on the Stage in the Digital Age: The Role of Online Lecture in Distance Learning. QB Chung Electronic Journal of e-Learning 3 (1), 1-14, 2005 | 28 | 2005 |
| Lessons learned from developing a mission-critical expert system with multiple experts through rapid prototyping PC Bloom, QB Chung Expert Systems with Applications 20 (2), 217-227, 2001 | 25 | 2001 |
| A model management framework for heterogeneous algebraic models: Object-oriented database management systems approach SY Huh, QB Chung Omega 23 (3), 235-256, 1995 | 23 | 1995 |
| Object analysis in organizational design: A solution for matrix organizations D Cackowski, MK Najdawi, QB Chung Project Management Journal 31 (3), 44-51, 2000 | 22 | 2000 |
| The impact of expert systems in accounting: System characteristics, productivity and work unit effects RM O'Keefe, D O'Leary, D Rebne, QB Chung Intelligent Systems in Accounting, Finance and Management 2 (3), 177-189, 1993 | 20 | 1993 |
| Note on a comparative evaluation of nine well-known algorithms for solving the cell formation problem in group technology P Joglekar, QB Chung, M Tavana Journal of Applied Mathematics and Decision Sciences 5 (4), 253-268, 2001 | 18 | 2001 |
